Staybridge Suites Glenview, an IHG Hotel

I recently had the pleasure of staying at Staybridge Chicago, and I must say, it was an unforgettable experience! From the moment I stepped through the doors, I was greeted with warmth and hospitality that exceeded all expectations. First and foremost, I want to commend the exceptional management at this establishment. Under the guidance of the incredible manager, Matt, every aspect of the hotel operates with seamless efficiency and genuine care for the guests. Matt sets a standard of excellence that is truly commendable. His dedication to ensuring the comfort and satisfaction of every guest is evident in every interaction and detail throughout the hotel. Furthermore, Matt is incredibly attentive to the needs and preferences of guests. He goes above and beyond to ensure that every request is promptly addressed and every concern is swiftly resolved. It has been more than what I expected, but definitely what I need. His proactive approach to customer service is truly commendable and sets a new standard for excellence in the industry. (I overheard guests and others say the same!) In addition to the exceptional management, the hotel itself is top-notch. The rooms are spacious, comfortable, and impeccably clean. The beds are comfy, and the showers are awesome, especially with the great moisturizing creams! The amenities are plentiful, and every detail is thoughtfully curated to enhance the guest experience. The housekeeping, maintenance, and kitchen staff are on-point! They are such helpful and sweet people. Additionally, the front desk staff makes me feel comfortable all the time. Overall, my stay at Staybridge Chicago was nothing short of extraordinary, thanks in large part to the outstanding management by Matt. I cannot recommend this hotel highly enough and look forward to returning in the near future. Thank you again and again, Matt for your exceptional leadership and for making my stay truly memorable!

The room was clean and very comfortable. We only stayed for 1 night and did not use the kitchenette, but it was nice to have the option. The staff were kind and helpful. There was a great selection for breakfast with surprising variety.

Great location in an upscale suburban area with walking paths through prairie preserves and around a large scenic lake. Very quiet and safe area, and a walk or short drive from many shops and restaurants. Lots of car parking spaces. Hotel was attractive and very clean. Rooms were modern, well-furnished and spacious and my bed was very comfortable. Daily room keeping was impeccable. Staff were very friendly and obliging and greeted me daily over my 10-day stay. Breakfast was buffet style with freshly made hot and cold choices, lots of drink choices, with the staff continually replenishing the food stations and cleaning up. Best value for money.

full kitchen, pool, fitness center

The hotel is convenient, and is usually priced well. The lobby and breakfast area are clean and very nice. A few things need updating in the rooms. The sofa in my room was very worn and I refused to put anything on it (including myself.) The shower needed an update-shower head was wobbly and faucet was in need of repair.